Privacy Policy

Kontenta Confection Ltd. Privacy Policy

This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase on www.kontenta.com.br (the "Site").

1. PERSONAL INFORMATION WE COLLECT
     1.1 When you visit the Site, we automatically collect certain information about your device.

Including: information about your web browser, IP address, time zone and from some of the cookies installed on your device. In addition, as you browse the Site, we collect information about the web pages or individual products you view, which websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "Device Information".

We collect Device Information using the following technologies:

2. COOKIES
2.1 Below is a list of the cookies we use. We've listed them so you can choose whether you want to opt out of cookies:

_session_id, unique token, per session, Allows Shopify to store information about your session (referrer, landing page, etc.)
_shopify_visit, no data retained, Persistent for 30 minutes from last visit, Used by website provider's internal stats tracker to record number of visits
_shopify_uniq, no data held, expires at midnight (visitor-relative) of the next day, Counts the number of visits to a store by a single customer.
cart, single token, persistent for 2 weeks, Stores information about the items in your cart.
_secure_session_id, unique token, per session
storefront_digest, unique token, undefined, If the store has a password, it is used to determine whether the current visitor has access.
- “Log files” track actions that occur on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages and timestamps.
- “Web beacons”, “tags” and “pixels” are electronic files used to record information about how you browse the Site.

In addition, when you make a purchase or attempt to make a purchase on the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers through PagSeguro), address email address and phone number. We call this information “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking about Device Information and Order Information.

3. HOW DO WE USE YOUR PERSONAL INFORMATION?
3.1 In general, we use the Order Information we collect to process any orders placed through the Site (including processing your payment information, arranging shipping and providing invoices and/or order confirmations).

We communicate with you; track our orders to identify potential risks or fraud; and when in accordance with the preferences you have shared with us, to provide you with information or advertising related to our products or services.

We also use the Device Information we collect to help us track potential risks and fraud (specifically your IP address) and more generally to improve and optimize our Site (for example, by generating analytics on how our customers browse and interact with the Site, and to measure the success of our marketing and advertising campaigns).

4. SHARING YOUR PERSONAL INFORMATION
4.1 We share your Personal Information with third parties to help us use it as described above.

Whether these are: to respond to a subpoena, search warrant or other lawful request for information we receive, or to protect our rights.

5. BEHAVIORAL ADVERTISING

To learn more about how targeted advertising works, visit the Network Advertising Initiative (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising using the links below:

FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

In addition, it is possible to disable some of these services.

By accessing the Digital Advertising Alliance opt-out portal at http://optout.aboutads.info/.

6. DO NOT TRACK

Please note that we do not change our Site's data collection and usage practices when we see a 'Do not track on your browser' sign.

7. YOUR RIGHTS

7.1 For Brazilian residents, the processing of data follows in accordance with the LGPD (General Law for the Protection of Personal Data). The user's rights in relation to his data are considered (art. 5) consent, free, informed and unequivocal expression by which the holder agrees with the treatment of his data for the determined purpose. Consumers in the position of data subjects can request information about the treatment carried out on their data for other platforms and revoke their consent at any time.

In addition, the Marco Civil da Internet (Law 12.965/14) provides for the requirement of the express consent of the user (art. 7, IX) and the prohibition of data sharing (art. 7, VII) with regulations that regulate the processing of data collected at the time of registration and the right to delete personal data (art. 7, X).

If you would like to exercise this right, please contact us using the contact information below. Also, if you are a European resident, please note that we are processing your information to fulfill contracts we may have with you (for example, if you place an order through the Site) or to protect our legitimate business interests listed above. Please note that your information will be transferred outside of Europe, including to Canada and the United States.

8. DATA RETENTION

When you place an order on the Site, we will keep your Order Information in our records unless and until you ask us to delete this information.

9. CHANGES